5/17/2012 5:03:59 PM
Topic:
The forum
Bernadette1959
Posts: 251
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PP,
I'm sure I could find out the information I need through an email. Frankly, I have a small stack of magazines I'm working through right now so I don't really need to order anymore just at the moment. But when I get ready, I will definitely send an email!
Bernadette
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5/17/2012 4:04:42 PM
Topic:
The forum
admin
Administrator
Posts: 43
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Thanks for the feedback regarding your recent customer service experiences. We are very sorry to hear that your experiences weren’t positive. Our customers are extremely important to us, and we make every effort to help with any issues you may have. Please don't be afraid to call us! We have 14 representatives on staff, most of whom have been with us for over five years (some up to 25 years!). If a rep cannot answer your question immediately, we will research it further and get back to you promptly. If you feel that your service has not been handled in a satisfactory manner, please feel free to ask to speak with a supervisor.
We appreciate your feedback!
Best,
Customer Service
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5/17/2012 12:37:31 PM
Topic:
The forum
Purple Pisces
Posts: 171
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Good to see you posting TDHO and am happy to hear that things are good in your world!
Congratulations on solving your first Trigon!! You're right about it taking a different mindset. Same thing with me and the Word Arithmetic, I just solved my very first one this past week, after avoiding them for so long. That, along with a few Figure Logics under my belt, and I am now a subscriber to Dell's Logic Lovers Math & Logic Problems, which also contain Trigons. 
Bernadette would you be able to find out the same info about products by emailing Penny/Dell?
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5/17/2012 12:20:38 PM
Topic:
On-The-Go Word Seek
Purple Pisces
Posts: 171
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Glad you were able to find one of your favorite puzzles!!
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5/17/2012 7:37:02 AM
Topic:
The forum
Bernadette1959
Posts: 251
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"I'll be a proud owner of a new box of variety puzzles, no real thanks to the rude chick that helped me on the phone. You see, there was a prob with the billing my first go, and upon calling back to get that rectified, I met little miss demon with a headset. Cut me off on numerous occasions, and was pretty abrasive in her demeanor on the whole. Now, I'm not little mister nice guy, so perhaps I said some crap wrong that got her hackles up, but geez... The convo was pretty much, yeah, you folks contacted me with a billing prob, and it went downhill from there. I tried to give her the number on the little postcard they sent me to help her and she just cut me off. Ahh, well. Maybe it was a bad day for her."
Hi TDHO,
I just wanted to mention that I have also come into contact with a rude customer service rep when phoning PennyDell and your mention of how she cut you off on numerous occasions leads me to believe it's probably the same person. I've been told before that I can phone customer service to request certain items from PD that aren't advertised here on the website, but just fearing I might get this particular person again has made me reluctant to call. I'd just rather not have to deal with her rudeness.
Hopefully, someone from PennyDell will read your post and try to work on improving this person's disposition. 
Bernadette
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5/17/2012 5:10:46 AM
Topic:
The forum
TheDarkHorseOne
Posts: 138
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Amy Lowenstein wrote:
For me, CC, that "permalink" thing is at the top post on the page, around the thing where I accidentally clicked on "report to moderator." Yes, I'm curious
what it is, and what it does.
I do know that there have been times when TDHO has come back and posted a whole slew of things at once, after taking time off and then getting back
onto the forum. Well, I hope he didn't get out on that racetrack and drive one of those race cars himself -- oh, wait, that big race won't happen until
Memorial Day, anyway, will it?
I'll look forward to seeing his other posts when he gets back -- same with Michael1973, and the Indiana Puzzler (who has posted recently but I think not
necessarily every day).
I'm slewing, kinda, heheh. Me in a car on the track? I don't have the testicular fortitude for that, I assure you. Those folks are brave souls, and me, I just gaze upon them in awe. I think I covered that above, though, so on to...
PUZZLING! First, let me say that hopefully in a few days, I'll be a proud owner of a new box of variety puzzles, no real thanks to the rude chick that helped me on the phone. You see, there was a prob with the billing my first go, and upon calling back to get that rectified, I met little miss demon with a headset. Cut me off on numerous occasions, and was pretty abrasive in her demeanor on the whole. Now, I'm not little mister nice guy, so perhaps I said some crap wrong that got her hackles up, but geez... The convo was pretty much, yeah, you folks contacted me with a billing prob, and it went downhill from there. I tried to give her the number on the little postcard they sent me to help her and she just cut me off. Ahh, well. Maybe it was a bad day for her. Bright side is, a ton of new, brain squeezing, squishing, squoshing goodness is on it's way to the stables here. Squoshing isn't a word. I just got in a SQU groove, and, you know, three time's a charm, eh?
Also, some of you may have read my 'Let's let Trigons be Trigons' post a while back, and subsequent submissions similar. I just got alliterative, heheh. Well, cool news on that front. I finished my first Trigon, NO help, and IN PEN! I absolutely LOVED the challenge. It really takes a different mindset to figure out, but not too dissimilar from a Sudoku Challenger, really. You kind of have to get a whole board mentality. At first, I'd see a 12 next to a 6 and my mind would boggle at all the iterations that combination could produce, and I'd just get stifled. But if you see the whole board, you start to eliminate possibilities. This is going to sound idiotic for someone who's never given it a go, but when you have certain things happening. In some of the same words, but different, you may not have crossed off any sixes, but you've located all the sixes with a 1 involved, then it narrows your search. Vague example, but when you try it, you'll understand. Some of you may laugh at my mini elation on this, but I tell ya, I wouldn't call a Trigon within my comfort zone by any means, and yet with persistence, I went forth and conquered.
>does a little happy dance<
So now, I'm seeking them out in past books and taunting them. You got something, Trigon? Bring, it. I ain't askeert. I beat your brother in a fair fight. Are you tougher?!?! Come on. Come to MY world, Trigon. Yeah, that's right.
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5/17/2012 4:17:27 AM
Topic:
The forum
TheDarkHorseOne
Posts: 138
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Purple Pisces wrote:
If the moderator is around maybe they can tell us what the permalink option does. I think it was Amy that mentioned it, and now it has me wondering too!
Anyone heard from TDHO lately? Haven't seen him post and hoping he's ok.
edited by Purple Pisces on 5/6/2012
Never fear, Purple one. I am, in fact, alive and very well, thank you! I just get caught up in my other stuffins, and with the Indy 500 coming up, and my Pacers doing so well in the playoffs, I'm an easily sidetracked mind. Puzzling is down here >points<, while sports and stuff in life are up here >points higher<, heheh.
Let me just break it down for you folks, and I'm talking sports, so I don't particularly mind if your eyes glaze over and spittle forms on your lips. Common on dates with me, but that's another demoralizing story, heheheh. Goodnight, TDHO. No, no kiss is necessary, really. I'll call you... Anyway, SPORTS! Last year, my Pacers had their first foray into the playoffs in a number of years. Key words there being number and years, but chop the ER off of number, and add mind in front and -ing on the end, then drop the AND.
So suffice to say, last year was a revelation and a long overdue one. We went 1-4 as an eighth seed against the Chi-town Bullies. I don't expect you to know if that's good or bad, but let me say this. They were the best in the league last year, and we competed with them all the way until game 5. Fast forward to this year, and my team, which I've followed now for over a quarter of a century, mind, ended up third in the east, and fifth in the whole of the NBA in regular season record. We defeated Orlando in the first round 4-1, and now we're up against a prima donna team called the M I A LeMe's, er, Miami Heat. Experts said previous to the series starting that my Pacers probably wouldn't even win a game against the Heat. So much for experts... We DID win a game, and won it on THEIR court. So, that swings home court advantage in our favor, and the next two games are here in Indy. If we can hold serve, we can have one of the best teams in the league on the ropes the next two games.
So... Didn't I start the last paragraph with so? Indeedilly-do I did. While this is a crap load of fun, seeing my team having success, it's also very nerve wracking, and if I can be candid, my speed dial now has 911 on it, heheh. I'm coming to see you, Elizabeth!!!! Sanford and Son reference. Dangit, I'm a geek, heheh.
Regardless, things are good in the Dark Horse stables. See that pesky sink I mentioned above (back a bit, folks)? I killed it. All of it. Now, there's just a coffee cup, a cheese knife, and a persistent rust stain... Leave it to me to find a way to make stainless steel rust. Oh, yeah. I'm that good, heheh. Any of you fans of cheese? Man, do I love it. Cheese should have it's own food group. If you are what you eat, I'm CHEEEEEEESE -EY!! I'm a velveeta, american, cheez whiz stack of goodness, I am. Darn diggity dig it. A blue veined pile of wonder with fingers and a brain. I'm cheddar-ed. In fact I confess. I stole the Limburger baby, I'm that cheesy. I'm emmentaler than you are, heheheh. Well, if you're under six foot, I am. Yes, they DO stack cheese that high, and I'm IT!
Did I wander off topic a little?
Let's see... Cheese, covered, Pacers, covered, race... RACE! HAHA! I got side tracked on my one track mind! How the heck does that happen? We just have this teeny little race that goes on every Memorial day for about a hundred years here. Much intrigue and iterations of things happening now that my tiny little pea brain can't comprehend it all. This weekend, they will sort out who's fast and who isn't with a little thing called time trials, or qualifications, or any number of things they call it. Perhaps I can comment further at that time. I'm sure you're all anticipating that with bated breath.
Post naked!
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5/17/2012 3:15:45 AM
Topic:
The forum
TheDarkHorseOne
Posts: 138
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Amy Lowenstein wrote:
Wow, 12 pages at this point! TDHO, I have to laugh out loud at a lot of your stuff; you're very clever.
Not any more than the rest of the good folk here, really. Just a little wacky and nerdy and geeky, but very proud of it. Also, I tend toward talking like conversing, and about other things, instead of the usual 'puzzle me this' sort of posts, so maybe that differentiates me a little from the norm, but hey, who am I really if not myself?
Ummm... Don't answer that. I think it would scare me, heheheh.
Thanks, though. I appreciate it.
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5/16/2012 7:16:02 PM
Topic:
On-The-Go Word Seek
TheBostonTerrier
Posts: 2
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Thank you Everyone...what a great group of people. Codewords was just what I was looking for. They really are a nice change of pace from Word Seek and Crossword type puzzles. Again, thanks for all your help!
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5/15/2012 11:12:42 PM
Topic:
The forum
creamchz3@aol.com
Posts: 313
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The only one I don't think I gave was Poetic Dentist: Robert Flossed. I know, terrible. CC
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5/15/2012 9:32:46 AM
Topic:
The forum
Amy Lowenstein
Posts: 175
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Whoever wanted to contact CC privately, she's the one person whose name on the forum is her regular e-mail address.
You can always try e-mail. And I'm editing to say I noticed in the "new names" column today, that there's someone with an e-mail
address as her name (Bunny) but so far, we don't "know" Bunny because she apparently reads but doesn't necessarily
post.
edited by Amy-in-PA on 5/15/2012
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5/15/2012 2:19:56 AM
Topic:
The forum
creamchz3@aol.com
Posts: 313
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Frances wrote:
creamchz3@aol.com wrote:
Really, you don't have to reply to everything!
No, but Bernadette's contributions definitely benefit the forum, helping make it an enjoyable and pleasant place to visit, so "the more the better" works for me.
Frances.
It's just that if you are not into whats being talked about just don't post anything. It's better than posting something mean. My Mother taught me if I didn't have anything nice to say, don't say anything at all. CC
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5/15/2012 2:16:21 AM
Topic:
The forum
creamchz3@aol.com
Posts: 313
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Actually the dumbest one is the last one. Flaky actor: Mica J Fox. CC
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5/14/2012 10:50:45 PM
Topic:
The forum
Semipro
Posts: 96
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CC, thanks for your PM. I can't reply by PM, since my PM page is as messed up as my forum pages.
The answer was what I thought. The A didn't give me trouble.
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5/14/2012 9:20:25 PM
Topic:
The forum
Frances
Posts: 176
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creamchz3@aol.com wrote:
Really, you don't have to reply to everything!
No, but Bernadette's contributions definitely benefit the forum, helping make it an enjoyable and pleasant place to visit, so "the more the better" works for me.
Frances.
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5/14/2012 4:43:58 PM
Topic:
The forum
creamchz3@aol.com
Posts: 313
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Semipro wrote:
CC, yes, and something about a king. But I was trying to keep the secret from those who might still have fun figuring it out.
I'll private message it to you! CC
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5/14/2012 4:35:23 PM
Topic:
Contents page, Dell Crossword Special, July 2012
Bernadette1959
Posts: 251
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Just wanted to let you know about an error on the Contents page of this issue. "Crosscode" appears underneath the heading of Variety Puzzles as well as Pencil Fun and Quizzes. The one under Variety Puzzles seems to be the one in error, it lists a Crosscode as being on page 53 and there is actually an Anacrostic (#6) on that page.
Bernadette
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5/14/2012 4:29:58 PM
Topic:
The forum
Bernadette1959
Posts: 251
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"I think, as with any new type of puzzle, it takes your brain a little bit of time to get into a new way of thinking and using methods you may not use with other puzzles."
PP, some time ago Frances had posted about the Secret Word puzzles, which she also constructs. I looked at them and attempted them several times but just could not seem to get the hang of them at all. Then last weekend I managed to complete an entire page of them and now I'm having a great time going back through my old issues and solving the ones I'd skipped! I don't know why they seemed so difficult the first few times I tried them!
Bernadette
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5/14/2012 4:29:08 PM
Topic:
The forum
Semipro
Posts: 96
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CC, yes, and something about a king. But I was trying to keep the secret from those who might still have fun figuring it out.
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5/14/2012 4:18:54 PM
Topic:
The forum
creamchz3@aol.com
Posts: 313
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Semipro wrote:
Creamchz, I think I got it from your S...T...A...H clue.
SPOILER ALERT. Cover the end of my post if you don't want another clue.
x
x
x
x
x
x
x
x
x
x
x
x
x
x
A relevant word is "court."
You mean like in "jester"? CC
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