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A Message To Our Customers

To our puzzle friends:

The health and safety of our customers and employees is our highest priority, and we’re taking a proactive approach at PennyDellPuzzles to minimize the effects of COVID-19 in our community. We’ve taken the CDC recommended precautions to keep our office and warehouse employees safe, which means at this time all employees are working remotely without access to the business office.

You can still place orders on our website at your convenience; however, due to state-mandated closures, we are no longer taking phone orders. Our customer service agents are still available to help with questions, although you may encounter longer-than-normal wait times as we work to answer your call. Please note our new call center hours below.

At this time, there may be some delay in shipping product due to site closings. We’ll continue to keep you informed with regard to how this may affect the timing for delivery of your order.

You can also find the latest information on our social media sites.

We recognize that you may not be visiting stores, so we want to remind you that we offer:

Free Daily Puzzles
Downloadable Puzzle Packets
Free Apps

In these uncertain times, our goal is to help alleviate stress. We hope that our puzzles can help ease your mind, if only for a few minutes each day. Thank you for your loyalty, and we wish you and your loved ones continued good health.

Your friends at PennyDellPuzzles

Monday – Friday
10am – 6pm ET – for inquiries about your order
Due to state-mandated closures, we are currently unable to take phone orders.

customerservice@pennypublications.com

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