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General Discussion.
6/20/2017 4:24:04 PM

Frances
Frances
Posts: 698
When my order of Cross Sums magazines hadn't arrived after 8 weeks, I emailed PennyDell's Customer Service late in the afternoon. Early the next morning an answer came in. Since the magazines should have already arrived before 8 weeks, a replacement order would be sent. Seven days later it came! I checked the tracking numbers for UPS (!) and USPS----it definitely was the replacement and not the original order.

So, kudos to Customer Service!

6/21/2017 9:34:42 AM

Bernadette1959
Bernadette1959
Posts: 245
I'm glad you received the replacement order without any problems, Frances! Thus far, I've been fortunate in that every time I order from PD I receive it in two weeks or less! smile

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